Terms and Conditions
Effective Date: 01/01/2025
Welcome to Durga Idol. By accessing and using this website, you agree to comply with the following terms and conditions. These terms govern your use of our site and services. Please read them carefully.
1. General Information
- This website is owned and operated by DEB EXPORTS, Kolkata.
- All content, images, and designs are the property of DEB EXPORTS and are protected under copyright laws.
2. Products and Specifications
- All Fiberglass Idols showcased on this website are handcrafted and may have slight variations in size, color, or appearance compared to the images displayed.
- Product specifications mentioned (e.g., weight, dimensions, etc.) are approximate and subject to change.
3. Orders and Payments
- Orders are considered confirmed upon receipt of a 50% advance payment.
- Payment methods include Bank Transfer, Western Union, MoneyGram, or PayPal, as per client suitability and compliance with Indian Government/RBI guidelines.
- The remaining payment must be completed before dispatch unless otherwise agreed.
4. Delivery Terms
- Crafting Time: Approximately 45-50 days from the date of order confirmation.
- Shipping Time:
- By Sea: 60-70 days for destinations like USA and UK ports.
- By Air: Recommended for urgent deliveries or late orders.
- DEB EXPORTS is not responsible for delays caused by unforeseen circumstances, including customs clearance or transportation issues.
5. Work Order Execution
- All confirmed orders require a signed Work Order by the client in favor of DEB EXPORTS.
- Work Orders ensure clarity of terms and approval of design and specifications.
6. Returns and Refunds
- Due to the handcrafted nature of our products, returns and refunds are not accepted.
7. Intellectual Property
- All content, including images, text, and designs, on this website is the exclusive property of DEB EXPORTS.
- Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.
8. Liability Disclaimer
- DEB EXPORTS shall not be held liable for any loss, damage, or delay caused by circumstances beyond its control, including natural disasters, shipping delays, or customs issues.
- While every effort is made to ensure accuracy, we do not guarantee the completeness or reliability of the information provided on this website.
9. Privacy Policy
- Personal information collected through our contact form will be used solely to respond to inquiries or process orders.
- For more details, please refer to our Privacy Policy.
Contact Us
If you have any questions regarding these terms and conditions, please contact us:
- Email: info@giftnhandicrafts.com
- Phone: (+91) 8777093467